1. Introduction

MealKraft is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our mobile application, website, and related services (“Services”).
By using MealKraft, you agree to this Privacy Policy. If you do not agree, please stop using our Services.

2. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be notified via email, app notification, or on our website. Your continued use of our Services after such updates means you accept the revised policy.

● Are at least 18 years old or have parental/guardian consent.
● Accept these Terms in full.
● Understand that we may update these Terms at any time, with changes effective upon posting on our platform. Continued use after updates means you accept the revised Terms.

3. Information We Collect

We collect the following types of information:

a. Personal Information

• • Name
  • Email address
  • Phone number
  • Delivery address
  • Profile photo (if provided)

b. Order & Transaction Information

• • Items ordered
  • Order history
  • Payment details (processed securely via third-party payment gateways)

c. Device & Usage Information

• • Device type, operating system, browser type
  • IP address
  • App usage statistics

d. Location Data

• • Your location (when you provide it or enable location services for delivery purposes)

4. How We Use Your Information

We use your information to:

1. Process and deliver your orders.
2. Communicate about orders, offers, and updates.
3. Improve our app functionality and customer experience.
4. Prevent fraud and ensure security.
5. Comply with legal and regulatory requirements.

5. Sharing of Information

We do not sell your personal data.
We may share your data only with:

● Delivery partners to complete your orders.
● Payment gateways to process transactions.
● Third-party service providers for analytics, notifications, and marketing (bound by
confidentiality agreements).
● Legal authorities when required by law.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized
access, loss, misuse, or alteration.
However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary for:

● Completing transactions
● Complying with legal obligations
● Resolving disputes
● Enforcing agreements

8. Your Rights

Depending on applicable laws, you may:

● Request access to your personal data.
● Ask us to correct inaccurate or incomplete information.
● Request deletion of your personal data.
● Opt out of marketing communications at any time.

9. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect data from children under 13. If we become aware of such data, we will delete it promptly.

10. Third-Party Links

Our app or website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their practices.

11. International Users

If you are accessing MealKraft from outside India, please note that your data will be processed and stored in India, subject to Indian laws.

12. Contact Us

For any questions about these Terms:
Email: info@mealkraft.com
Address: White Bean Technologies Private limited, plot no 9, door no 6-3-901/a/s-2, central plaza, raj bhavan road, Somajiguda, hyderabad ,
telangana – 500082
GSTIN: 36AACCW9879Q1Z1